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Economail Help and Support Archives and Reporting To view a bounce back report, click the "View Report" icon to the right of an e-mail on the "Sent Messages" page under the "Archive & Reports" tab, then click "List" to the right of "Bounced" in the table on the following page. We'll auto-remove obsolete email addresses from your list: As it makes no sense to keep mailing "dead" email addresses, ECONOMAIL will automatically remove such email addresses from your subscriber list and move these to a separate "removed by bounce back handling" list. You can view this list of "dead" email addresses on the "View/Search Contacts" page. As it makes no sense to keep mailing obsolete email addresses, we'll automatically remove such e-mail addresses from your subscriber list and move these to a separate "removed by bounce back handling" list. Choose "View/Search Contacts" or "Export Contacts" under the "Manage Contacts" tab, and select "Contacts removed by bounceback handling" in the "Which Contacts" drop down list to view or export this list. Bounce back handling configuration: By default, we'll move an e-mail address to the "removed by bounceback handling" list if the email address returned a hard bounce back, or, if it returned a soft bounce back for three consecutive e-mail newsletters. To change this default behaviour, choose "Bounceback Handling" under the Configuration tab. Call us now on 24 +44 (0) 1376 332890


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